CUSTOMER SERVICE REPRESENTATIVE

Wilcox Energy has an immediate entry level customer service representative position open, which can be either Full or Part time. 
Part time candidate would work a minimum of 30 hours a week Monday - Friday. 
Full time candidate would work 40 hours a week Monday - Friday, 7:30am - 4:00pm and receive the following benefits:

• 401K match
• Health Insurance
• Dental Insurance
• Life Insurance
• Employee Discount
• Paid time off

Primary job responsibilities:

• Answer incoming calls and address the specific needs of our customers.
• Update customer information, schedule service calls and fuel deliveries.
• Schedule sales appointments.
• File 
• Assist and back up the dispatcher and receptionist.
• Other miscellaneous responsibilities would also be required.

Job qualifications are as follows:

• Attention to detail.
• Ability to work in a high-paced sometimes stressful environment. 
• Handle customer complaints and provide appropriate solutions and alternatives.
• Proven customer support in an office environment.
• Excellent communication skills including active listening and adaptability.
• Ability to multi-task, prioritize and manage time effectively. 
• Proficient in Word & Excel. 
• High School Diploma or Equivalent. 

This position pays between $19.00 - $20.00 based on experience.

For consideration, please submit your resume and cover letter to dreyes@wilcox-energy.com